State Farm® Insurance Agent Julie Pieper-Burns

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Terri Ubelhor

September 5, 2025

5 out of 5

"state farm helped us tremendously on our no fault accident. they gave us support, guidance, and complete leadership throughout the situation we were dealt with."

We responded:

"Terri~ Thank you for sharing your experience! We're proud to hear that our office was able to provide you with the support and guidance you needed during such a challenging time. We're committed to being there for our customers every step of the way. If you ever need assistance in the future, please don't hesitate to reach out."

Carrie Belcher

July 15, 2025

5 out of 5

"I have had State Farm for years and if you have any questions they right there to answer if you have to make a claim they stay right on top of it and keep you updated until it's all done"

We responded:

"Carrie~ Thank you so much for your kind words and loyalty to State Farm! We're thrilled to hear that our team has been there for you every step of the way, providing support and keeping you informed throughout the claims process. Your satisfaction is our top priority, and we truly appreciate your trust in us over the years!"

Jill Persohn

July 8, 2025

5 out of 5

"We have been customers of Pieper Burns for almost 30 years. Julie and Jill definitely went above and beyond ! We were on vacation when our car was totaled. They made themselves available after hours, were compassionate, answered all our questions, walked us through every step of the process and even helped us to expedite the claim. Our family thanks them for their excellent service!"

We responded:

"Jill~ Thank you so much for your kind words and for being a valued customer of Pieper Burns for nearly 30 years! We’re thrilled to hear that Julie and Jill were able to provide compassionate and attentive support during such a difficult time. It means a lot to us that they could make the process easier for you, even after hours. Your family’s trust and appreciation inspire us to continue delivering excellent service. Please don’t hesitate to reach out if you ever need anything in the future!"

Susan Larche

July 1, 2025

5 out of 5

"Excellent customer service! Was in an accident and they were on it!!! Sarah is always responsive when you call. Highly recommend them!! They are one of the good ones!!"

We responded:

"Thank you so much Susan for your kind words and recommendation! We're glad to hear that Sarah and our team were able to support you promptly after your accident. Providing excellent customer service is our top priority, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out!"

Deena Mokris

March 31, 2025

5 out of 5

"Julie was very quick to respond. I had a fence torn down by storms. I was able to get an estimate of replacement and a check for the cost on the second business day after it occurred on the weekend. Very satisfied with the service and would recommend Julie for your insurance needs."

We responded:

"Deena,~ Thank you so much for your kind words! We're thrilled to hear that Julie was able to assist you so promptly after the storm. It's great to know that you felt supported throughout the process and that you were satisfied with the service. Your recommendation means a lot to us! If you need anything else in the future, please don't hesitate to reach out."

Brandon Ferguson

March 19, 2025

5 out of 5

"Piper Burns State Farm has been amazing to me and my family. They’re always so personable and nice. Highly recommend."

We responded:

"Thank you so much for your wonderful review, Brandon! We’re thrilled to hear that you had a positive experience with our team and found our service to be friendly and personable. At Pieper-Burns State Farm, your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs. "

Jessica Kuhn

March 18, 2025

1 out of 5

"These people have dragged us through hell on our home roof and our barn! They really worked their magic to get out of covering us when we have been paying for it! They are good for nothing! They do not care for their customers. When our roof got damaged they sent two guys out and removed shingles on our roof which led to major water damage confirmed by 3 professional roofing companies ! They all three said the same thing that where they had removed shingles to send in to the lab is where the water damage came from ! Not only did they hang us out to dry and pay for this out of pocket they denied any further accountability for the damages they directly caused! When we had the tornado in haysville at our land the siding was ripped off and our carport was damaged . When I called to file a claim they said we had a load of excuses and weaseled out of it! You will not be happy with these people especially when you need it! Pointless to have them Live and learn I guess They cannot be trusted"

We responded:

"Jessica, I’m sorry to hear that you are feeling frustrated regarding your claims experience. Integrity and honor are core values for us, and we take all client concerns seriously. We strive to ensure that all claims are evaluated fairly and in accordance with the terms of the policy."

Lori Sunderman

March 6, 2025

5 out of 5

"Our family is so thankful that we are insured with Pieper-Burns State Farm. Julie, Sarah, Jill and Melissa are top-notch and professional. We've been with them for many years!"

We responded:

"Thank you for your kind words and positive review Lori! The Pieper-Burns State Farm team is committed to providing the highest level of service to our policyholders. We appreciate your loyalty to our agency!"

Jenny Sermersheim

January 31, 2025

5 out of 5

"Quick response, helpful, and friendly always."

We responded:

"Thank you so much for your kind words Jenny! We’re thrilled to hear that you’ve had a positive experience with our team. Providing quick, helpful, and friendly service is our top priority, and your feedback motivates us to keep up the great work. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!"

Jolee

January 20, 2025

5 out of 5

"Julie and her staff have always taken great care of us. Big shout out to Jill that answers all of my random questions when I call! This is a great agency!"

We responded:

"Thank you so much Jolee for your kind words and for taking the time to leave us a positive review! We’re thrilled to hear that you had a great experience with our team. Your satisfaction is our top priority, and it’s rewarding to know that we met your expectations. "

megan yusko-spayd

November 21, 2024

5 out of 5

"These were the friendliest most helpful and dedicated bunch of ladies I have had the pleasure of meeting. My home/auto needs are beyond expectations and when I had a wreck the first thing she asked was "are you alright", would recommend 10x over."

We responded:

"Ah, thank you so much Megan. We know accidents can be so unsettling and we just want to make the process after as easy as possible. And we are glad to work with you on your auto and home insurance. We appreciate you! PIeper-Burns State Farm "

Jill Lehmkuhler

November 4, 2024

5 out of 5

"Jill, Julie, and all of the staff are top notch! They are super helpful and always answer my questions. They always give the best, most professional service! I’ve gotten insurance from them for many years and will continue to do so! Highly recommend!"

We responded:

"Thank you, Jill, for the outstanding review! We appreciate your positive comments! As our policyholder, your satisfaction is our number one goal! Thank you for putting your trust in the Pieper-Burns State Farm Insurance team for over 30 years!! We look forward to working together for many more years! Have a great weekend! "

Rose Austin

August 23, 2025

4 out of 5

"Always pleasant to work with. Just call them and they take care of everything. We have house and both vehicles covered. This review is based on recent purchase of a truck/insurance change."

We responded:

"Thank you Rose! We so appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! Pieper-Burns State Farm"

Julie Pinnick

August 11, 2025

5 out of 5

"Wonderful professional and friendly agents. Never experienced such amazing customer service from any insurance agency before. Great coverage and rates"

We responded:

"Julie~ Thank you so much for your kind words! We're thrilled to hear that our team provided you with professional and friendly service. It's our goal to offer great insurance coverage and rates while making the experience as smooth as possible. We truly appreciate your feedback and look forward to continuing to serve you!"

Eric Curtis II

July 11, 2025

5 out of 5

"It went very smooth. Love this branch"

We responded:

"Thank you so much Eric, for your 5-star review! We're thrilled to hear that your experience went very smooth and that you love working with our agency. We appreciate your support and look forward to serving you again!"

Cathy Riley

July 8, 2025

5 out of 5

"I appreciate how thoroughly they answer my questions and clarify parts of my policy. Excellent customer service!"

We responded:

"Thank you so much for your kind words, Cathy! We're delighted to hear that our team was able to thoroughly answer your questions and clarify your policy. Providing excellent customer service is our top priority, and your feedback means a lot to us. Please don't hesitate to reach out if you need anything else!"

A Google User

May 30, 2025

5 out of 5

"As always our service with Pieper-Burns State Farm was exceptional. Sarah was great at explaining the process to us and made sure we got the best price available for us. She went above and beyond to help. Everyone at this office is friendly and professional."

We responded:

"Thank you so much for your wonderful review, Mary! We're thrilled to hear that Sarah provided exceptional service and was able to guide you through the process while securing the best price for you. Our team strives to go above and beyond for our clients, and it's rewarding to know that you felt supported and valued. We appreciate your kind words about our friendly and professional staff. Thank you for choosing Pieper-Burns State Farm, and we look forward to serving you again in the future!"

Alexandra Chamberlain

March 27, 2025

5 out of 5

"Julie and her team are AMAZING. point blank. I had my first ever claim this week due to a fallen tree branch onto my car and this was by far the easiest, most stress free process I've ever been through. I made one call and one visit for an estimate from a local auto body shop and Julie's team took it from there - I now have my car already slotted for repairs along with a rental car ready for me. I didn't have to go back and forth with anyone, Julie's team took care of everything for me. From this self-employed busy momma of a toddler, I can't say thank you enough to this team."

We responded:

"Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to make your claims process so easy and stress-free. It's always our goal to provide exceptional service, especially for busy clients like you. Your kind words truly motivate us to keep doing our best. If you ever need anything else in the future, don’t hesitate to reach out. Wishing you and your little one all the best!"

Kristin Schroering

March 19, 2025

5 out of 5

"Very helpful and detailed in walking us through exactly what we needed to do to handle our situation! 100% recommend them for all your insurance needs! Great team to work with!"

We responded:

"Thank you for your excellent review! The Pieper-Burns State Farm team is dedicated to guiding you through all your insurance needs in a friendly and timely manner. We look forward to continuing to serve you!"

Yohan G

March 18, 2025

1 out of 5

"When you think they have you covered and all your worries disappear wait until you need them the most! These people and their company have no strive to help you in fact the opposite they strive to keep their company from paying out when you are at your lowest and need them they are not your friend! From EXPIRIENCE I can promise you. "You . Are. Not. Covered" Expect a war when you file a claim they know what they are doing they will find a way out ."

We responded:

"We appreciate all reviews as they help us improve our services. However, we noticed that your review may not reflect an experience with our agency as we have no record of you or your account. We suggest you reach out to your current insurance company with your concerns. "

William Miller

February 8, 2025

5 out of 5

"Very nice staff and when I need to talk to someone about my policy they are there to answer."

We responded:

"Thank you, WIlliam! We are thankful for the 5 Star review and the positive feedback! Please call or stop by the office anytime, we are here to help! We are available six days per week! Take care! "

Victoria Boehman

January 26, 2025

5 out of 5

"Thank you Sarah Vinnedge, Julie Pieper-Burns and the whole State Farm Family. After 20 years with a competitor, we are back! It was a pleasure working with Sarah. She explained our coverage options very well, and we now have a good understanding of all our policies. We are saving money, too! The office location is great, and the business hours are convenient. I would highly recommend State Farm."

We responded:

"Thank you so much for your kind words Victoria! We're thrilled to hear that you had a positive experience working with Sarah and that she was able to help you understand your coverage options. It's fantastic to know that you're saving money as well! We appreciate your feedback on our location and hours, and we look forward to continuing to serve you in the future. Welcome back to Pieper-Burns State Farm! If you have any more questions or need assistance, feel free to reach out anytime!"

Carrie Fuhs

December 6, 2024

5 out of 5

"Great customer service!"

We responded:

"Thank you, Carrie, for taking the time provide us with your feedback! Great customer service is our #1 priority! We enjoy working with you and your family to meet your insurance needs. Thank you again and Merry Christmas!"

Bruce Rodeck

November 7, 2024

5 out of 5

"Everything I have questions or concerns, the staff at Pieper-Burns agency has help me with. I am so happy to have such good people working for me especially Jill Weidenbenner to keep my family safe and to have peace of mind. Thank you soooo much to all of you. Happy holidays."

We responded:

"Thank you so much for your kind words Bruce! We're thrilled to hear that you feel a sense of peace of mind with our insurance services. Our team is dedicated to providing the best support and coverage for our clients, and it’s wonderful to know that we’ve met your expectations. If you have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"

Kellie Speedy Le Fevre

September 21, 2024

5 out of 5

"Great service and very informative staff. Sarah was willing to work with my schedule and came in early to accommodate me."

We responded:

"Thank you so much for taking the time to leave a positive review about our service. We are thrilled to hear that you had a great experience with us and that our team was able to provide you with excellent service. We understand the importance of flexibility in today's fast-paced world, and we are glad to know that our schedules were able to accommodate your needs. We strive to be as flexible as possible to ensure that our customers can access our services at their convenience."