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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kellie Speedy Le Fevre

Kellie Speedy Le Fevre

September 21, 2024

5  out of  5
rating by Kellie Speedy Le Fevre
"Great service and very informative staff. Sarah was willing to work with my schedule and came in early to accommodate me."
We responded:
"Thank you so much for taking the time to leave a positive review about our service. We are thrilled to hear that you had a great experience with us and that our team was able to provide you with excellent service. We understand the importance of flexibility in today's fast-paced world, and we are glad to know that our schedules were able to accommodate your needs. We strive to be as flexible as possible to ensure that our customers can access our services at their convenience."
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Art Ross

September 9, 2024

5  out of  5
rating by Art Ross
"Always greeted with a smile and representatives who are eager to help."
We responded:
"Thank you for the five stars Art. It is always a pleasure to work with you and Lora! "
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Jessie Dyer

August 23, 2024

5  out of  5
rating by Jessie Dyer
"I was so relieved to find that they would take care of everything after a recent auto accident. They immediately made me feel better!"
We responded:
"Thank you for your kind review Jessie! At Pieper-Burns State Farm, we strive to provide our customers with a seamless and hassle-free claims experience, and we are delighted that we were able to meet your expectations. Our team works diligently to ensure that claims are processed efficiently and that our customers receive the support they need during what can often be a stressful time. Thank you once again for your kind words, and we look forward to serving you in the future. Pieper-Burns State Farm"
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Cody Matheis

August 15, 2024

5  out of  5
rating by Cody Matheis
"Great customer service. Always helpful!"
We responded:
"We appreciate your kind review Cody! Excellent customer service is our #1 priority at Pieper-Burns State Farm! We always strive to go above and beyond to assist our customers. We appreciate your business!"
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Sandra Linne

July 24, 2024

5  out of  5
rating by Sandra Linne
"Very helpful and informative. Excellent services."
We responded:
"Thank you, Sandra, for taking the time to leave an excellent review! The goal of the Pieper-Burns State Farm team is to provide excellent service and leaving our customers with peace of mind knowing what they have worked so hard for is well protected. We appreciate your business and look forward to continuing to provide that same service for many more years to come. "
Profile photo of Megan Harris

Megan Harris

July 20, 2024

5  out of  5
rating by Megan Harris
"Very helpful and knowledgeable. Quick to respond to questions and concerns clearly, and follow up to make sure everything is okay."
We responded:
"Megan~ Thank you for taking the time to provide your feedback. We strive to provide quick and clear responses to any questions or concerns you may have. The Pieper-Burns State Farm team is dedicated to ensuring your satisfaction, and we always follow up to make sure everything is resolved to your liking. "
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Janet Brosmer

July 18, 2024

5  out of  5
rating by Janet Brosmer
"The staff at Pieper-Burns is top notch! They are always so helpful, and very professional every time I call!"
We responded:
"Thank you, Janet for taking the time to leave such a positive review. Part of our mission statement is to provide top notch service. Thank you for choosing Pieper-Burns State Farm to provide your insurance needs! "
Profile photo of Sarah Daum

Sarah Daum

July 12, 2024

5  out of  5
rating by Sarah Daum
"Julie and her staff has always been there when we needed them. In emergencies and non-emergencies. I know what what ever we need it is taken care of immediately and professionally. She and her staff are very kind and willing to listen. We are extremely happy with her and her staff."
We responded:
"Sarah, thank you so much for your wonderful review! My team and I are committed to providing you with superior service. I too am extremely proud of my team and their ability to assist our policyholder's when they need us most! Thank you for putting your trust in our agency to help with your insurance needs! We appreciate your business!"
Profile photo of Tara Hendrey

Tara Hendrey

June 29, 2024

5  out of  5
rating by Tara Hendrey
"Sara provided a very quick overview of my current coverage and available options for upgrades with pricing. The whole review process took just a few minutes to achieve piece of mind about my coverage."
We responded:
"Thank you Tara! We are thrilled that you were satisfied with our services. We so appreciate your business and appreciate your feedback. If there is anything else we can do for you, please let us know! Pieper-Burns State Farm "
Profile photo of Jane Hasenour

Jane Hasenour

June 21, 2024

5  out of  5
rating by Jane Hasenour
"Wonderful staff, always willing to go above and beyond to help with whatever you need... Wouldn't go anywhere else... Been with State Farm for 44 years, never had a complaint with the company or employees..."
We responded:
"Well thank you Jane! 44 years with State Farm is really something. And 37 years with Pieper-Burns State Farm is so great. We thank you for your loyalty and always being so kind to work with! "
Profile photo of melissa ruschau

melissa ruschau

June 19, 2024

5  out of  5
rating by melissa ruschau
"Super friendly and helpful staff. They helped me evaluate my insurance needs and recommend several needed additions to my policies. I have been with them for many years."
We responded:
"Thank you, Melissa, for the 5 star review! Appreciate your feedback on our friendly and helpful staff! It is our pleasure to work with you too! We are happy to answer questions and assist you with making the best insurance selections for your auto and personal property coverage! Glad you love our new location, we do too! Mery Christmas, we hope you enjoy your holidays! "
Profile photo of Clark Boileau

Clark Boileau

June 14, 2024

5  out of  5
rating by Clark Boileau
"The associate knew everything we needed and then some."
We responded:
"Thank you Clark for the 5-star review and kind words. Our goal is to listen to our customer's insurance needs to make sure they have peace of mind that what they've worked so hard for is protected. We appreciate your trust in our agency.~ Pieper-Burns Insurance"
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Steven Kieser

June 1, 2024

5  out of  5
rating by Steven Kieser
"State Farm and Julie's team provided outstanding service during my recent claim. After initiating the process with one phone call, my truck loss was promptly assessed and settled quickly."
We responded:
"Thank you Kiesers! Truth is that is what you pay for at every renewal. Just so happy you are all ok after such a storm. Your family is just a joy to work with. Thank you for being so kind! Pieper-Burns State Farm Insurance. "
Profile photo of Tenille Keller

Tenille Keller

May 23, 2024

5  out of  5
rating by Tenille Keller
"The ladies are ALWAYS so helpful and understanding! We are very pleased with our years that we have had them as our insurance go-to’s."
We responded:
"Well thank you very much Tenille! We enjoy working with you and helping you with your insurance. Thank you for your loyalty to Pieper-Burns. "
Profile photo of kenny gullickson

kenny gullickson

May 12, 2024

5  out of  5
rating by kenny gullickson
"Great customer service. Julie has been my insurance agent for over 25 years ."
We responded:
"Thank you so much, Kenny, for the nice insurance review! .We have always enjoyed working with you and your sweet family! "
Profile photo of Mary Jane Blessinger

Mary Jane Blessinger

May 9, 2024

5  out of  5
rating by Mary Jane Blessinger
"The girls are always friendly and helpful. Before buying a new car it is always great to know the new cost for your coverage. They are always willing to take the time to search for that information. We also have our house insurance with State Farm. We have been very happy with this group of agents."
We responded:
"Thank you, Mary Jane! We thank you for the kind review. We all have also enjoyed working with you and your family as well for all these years! We appreciate your loyalty and trust in the Pieper Burns State Farm Insurance Agency! We look forward to working together for years to come! Have a great week, enjoy this beautiful summer weather! "
Profile photo of Cherie Dekemper

Cherie Dekemper

May 2, 2024

5  out of  5
rating by Cherie Dekemper
"Everyone at Pieper Burns State Farm is friendly, helpful and efficient. They always take the time to listen and I feel they are making sure we have all the coverage we will need for anything that arises. The personal service that we always get with Pieper Burns is HUGE in this day and age! It's nice to talk to agents who know you and have for years!"
We responded:
"Ah Cherie, thank you for the five stars and the kind words. We so enjoy our relationships with our policyholders. It has always been great working with you and Joe thru the years!!!"
Profile photo of Hannah Adams

Hannah Adams

April 20, 2024

5  out of  5
rating by Hannah Adams
"Brenda was very polite and easy to work with! Really enjoyed our visit"
We responded:
"Thank you, Hannah, for the 5-star review! I am so glad to hear that you had such a positive experience! Providing excellent customer service is what we strive for every day! Thank you for choosing Pieper-Burns State Farm, we are here for you whenever you need us! Welcome to our agency! "
Profile photo of kenzie poore

kenzie poore

April 20, 2024

5  out of  5
rating by kenzie poore
"Everyone here is a pleasure to work with, I absolutely recommend Julie Pieper Burns State Farm!! They never make me feel bad about asking any question at all even if it’s a silly one which I love about them and they are there right when you need them always! There is so many good things I could say about them and I have no complaints at all!! Thank you for all you guys do! ❤️"
We responded:
"Thank you so much Kenzie for the 5 star review! My team and I are thrilled to hear that you have had positive experiences with our customer service! Your satisfaction is our top priority! We are here to answer all of your insurance questions and happy to do so! Call us anytime! Have a wonderful weekend! "
Profile photo of Nathan & Laura Wendholt

Nathan & Laura Wendholt

April 13, 2024

5  out of  5
rating by Nathan & Laura Wendholt
"We have been customers of Pieper-Burns for over 18 years and have found them to be very easy to work with and nice anytime to you anything."
We responded:
"Thank you, Laura! We appreciate the 5-star review! My team and I put policyholder experience and satisfaction as our top priority. We are pleased to know that you are happy with our service! It is always nice working with you and your family as well! Call us anytime, we are here for you! Have a great week! "
Profile photo of rodger boyer

rodger boyer

April 4, 2024

5  out of  5
rating by rodger boyer
"The people at Julie Pieper-Burns are awesome, very friendly, they explaine everything very clearly, and always willing to answer questions, I recommend them to everyone."
We responded:
"Thank you, Rodger, for the 5 star review! We truly appreciate your business and are happy to hear you are pleased with the customer service that we provide. Call us anytime, we are here to help! "
Profile photo of Stacey Hornaday

Stacey Hornaday

March 19, 2024

5  out of  5
rating by Stacey Hornaday
"Jill, at Pieper-Burns, made it so easy to update my insurance after I bought a new car. Hassle free and very friendly! Thank you so much!"
We responded:
"Thank you, Stacey, for the great review! We couldn't agree with you more, Jill is great to work with, friendly and helpful! Call us anytime, we are happy to help!!! Have a great evening. "
Profile photo of William Miller

William Miller

March 4, 2024

5  out of  5
rating by William Miller
"They are always helpful in answering all my questions."
We responded:
"Thank you, WIlliam! We are thankful for the 5 Star review and the positive feedback! Please call or stop by the office anytime, we are here to help! We are available six days per week! Take care! "
Profile photo of Bonnie Meadows

Bonnie Meadows

February 26, 2024

5  out of  5
rating by Bonnie Meadows
"Jill & Julie did an excellence job going over the details of our insurance policies. We feel confident we have exactly what we need!"
We responded:
"Thank you, Bonnie, for the 5-star review! We extend a huge thank you to you and Bob for your continued trust with the Pieper-Burns State Farm Agency for your insurance needs. You've made it possible for us to do what we love every day, and that's why we are so grateful for your business! Plus, hearing your kind words of support and feedback mean so much to us! Thank you for the great review! Have a great day and enjoy this beautiful sunshine and 72 degree weather in February!! "
Profile photo of Tim Fuhrman

Tim Fuhrman

February 23, 2024

5  out of  5
rating by Tim Fuhrman
"I have used this office for many years and they are very helpful in handling claims and making sure your insurance is exactly what you need."
We responded:
"Hi Tim! Thank you for much for your 5-star review! We appreciate your business and feedback! We are glad to hear that you are happy with our customer service on claims and reviewing your insurance needs! We look forward to working together for many more years! Have a wonderful weekend! "