Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doug Duvall

Doug Duvall

September 3, 2026

5  out of  5
rating by Doug Duvall
"Great service, polite, accurate and friendly!
Thank you Piper Burns for your dedication and professionalism"
Profile photo of Rosalie Hartwick

Rosalie Hartwick

August 3, 2026

5  out of  5
rating by Rosalie Hartwick
"The staff at Pieper-Burns agency are very helpful in all aspects of insurance. They help me to keep my insurance costs as low as possible while meeting all my needs for coverage. They are always helpful and courteous whenever I have questions. In addition, calls are returned promptly with excellent customer service. I give this agency and their staff five stars 🌟 !!"
Profile photo of Cody Matheis

Cody Matheis

July 29, 2026

5  out of  5
rating by Cody Matheis
"They’ve been apart of our family for years for a reason! Solid providers and people. If I need to call, they’re there!"
Profile photo of Ashley Blessinger

Ashley Blessinger

July 24, 2026

5  out of  5
rating by Ashley Blessinger
"Super helpful and super efficient!"
Profile photo of Landen Weidenbenner

Landen Weidenbenner

July 22, 2026

5  out of  5
rating by Landen Weidenbenner
"Great staff, great service. All of the office team truly care and make insurance easy to understand! 5+ Stars for Julie and her team!"
Profile photo of Stacey Hornaday

Stacey Hornaday

July 21, 2026

5  out of  5
rating by Stacey Hornaday
"Jill, at Pieper-Burns, made it so easy to update my insurance after I bought a new car. Hassle free and very friendly! Thank you so much!"
Profile photo of Robb Farris

Robb Farris

July 17, 2026

5  out of  5
rating by Robb Farris
"Great customer service! Always answer your question and take immediate action!"
Profile photo of Song Lover

Song Lover

July 8, 2026

5  out of  5
rating by Song Lover
"Melissa was super sweet and very helpful!"
Profile photo of Jacob Bowers

Jacob Bowers

June 9, 2026

5  out of  5
rating by Jacob Bowers
"Been with Julie the entire length of needing insurance and couldn't ask for a better insurance.. her and her team always help me when I need it and keep my updated on changes to my policy and all this and I have always lived an hour away from my 85 suburban as my first car to my 24 ascent as my current I wouldnt dream of having another agent."
We responded:
"Jacob~ Thank you so much for the kind words! We’re really grateful you’ve trusted the Pieper-Burns State Farm team with your insurance over the years. Hearing about your journey—going from your first car, an 85 Suburban, to your current 24 Ascent—and knowing you’ve always felt supported gives us a lot of pride.

It means a great deal that you feel like you can count on us whenever you need anything, and that we’ve been able to keep you informed and help guide you through changes to your policy. Thanks again for being part of our Pieper-Burns State Farm family—we truly appreciate you!"
Profile photo of David Bender

David Bender

May 30, 2026

5  out of  5
rating by David Bender
"Jill was very patient and helpful."
We responded:
"Hi David,

Thank you so much for your wonderful review! We’re thrilled to hear that Jill was very patient and helpful throughout your experience. Our team truly works hard to make your experience feel clear and stress-free, and your feedback means a lot.

If you ever need anything, we’re here for you!

— Pieper-Burns Insurance "
Profile photo of Michael Caudill

Michael Caudill

May 11, 2026

5  out of  5
rating by Michael Caudill
"Fast, friendly service. Really great people to work with!"
We responded:
"Thank you so much Michael for your kind words! We're thrilled to hear you had a fast and friendly experience with us. It’s our goal to provide great service and make every interaction enjoyable. We appreciate your support and look forward to working with you again!"
Profile photo of Sandra Jordan

Sandra Jordan

April 13, 2026

5  out of  5
rating by Sandra Jordan
"They are the Best!"
We responded:
"Sandy~ Thank you for your wonderful review! It means a lot to us to know that you are happy with the service you get from Pieper-Burns State Farm. We're truly committed to providing the best service possible and are grateful for your trust and support. If there’s ever anything you need, please don’t hesitate to reach out!"
Profile photo of Libbi Langley

Libbi Langley

March 16, 2026

5  out of  5
rating by Libbi Langley
"A+++ staff! Always a pleasure to deal with! Jill and Julie, and Sarah are the best!"
We responded:
"Libbi~ Thank you so much for your wonderful feedback! We're thrilled to hear that we provided you with such excellent service. Our team strives to make every experience a pleasure, and your kind words truly mean a lot to us. We look forward to continuing to serve you!"
Profile photo of Hizaphel Infinitum

Hizaphel Infinitum

February 26, 2026

5  out of  5
rating by Hizaphel Infinitum
"The visit was great melissa was a massive help with making sure me and my partner got a really good deal"
We responded:
"Thank you Star and Ash for the five stars. We are always thrilled to hear that what we do makes a difference! It was a pleasure working with you both on your insurance. Always feel free to reach out to us. Pieper-Burns State Farm. "
Profile photo of Brandon Ferguson

Brandon Ferguson

February 23, 2026

5  out of  5
rating by Brandon Ferguson
"Piper Burns State Farm has been amazing to me and my family. They’re always so personable and nice. Highly recommend."
We responded:
"Thank you so much for your wonderful review, Brandon! We’re thrilled to hear that you had a positive experience with our team and found our service to be friendly and personable. At Pieper-Burns State Farm, your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs.

"
Profile photo of Daniel Harder

Daniel Harder

February 20, 2026

5  out of  5
rating by Daniel Harder
"They made switching insurance easy and they answered all the questions that I had and they also were very helpful and friendly."
We responded:
"We truly appreciate your feedback, Daniel! Making the insurance switch smooth and straightforward while providing clear answers is something we always strive for. Our team is committed to delivering friendly and attentive service every step of the way. It’s wonderful to know that we were able to assist you so well. Thank you for choosing Pieper-Burns State Farm!"
Profile photo of Ollie Hollan

Ollie Hollan

February 17, 2026

5  out of  5
rating by Ollie Hollan
"Low rates and great coverage. Will always recommend them for any auto or home coverage needs."
We responded:
"Ollie~ We really appreciate your feedback and recommendation for Pieper-Burns State Farm! It means a lot to know that you’re satisfied with both our rates and coverage. We’re here to support you anytime with your auto or home insurance needs. Thanks again for choosing us!"
Profile photo of Heather Bauer

Heather Bauer

February 16, 2026

5  out of  5
rating by Heather Bauer
"Jill and Julie are just amazing! I have multiple policies through them and they are always happy to go over everything line by line and answer all my questions. When my dad passed away- they were able to help me get the house insured and everything taken care of. They respond to my emails so fast and are so kind and helpful. They helped me find a policy within my budget and always keep me updated when there are changes. I feel safe, secure and protected with them."
We responded:
"Thank you so much for your kind words and thoughtful review, Heather! We're truly honored to support you and your family, especially during such a difficult time. The Pieper-Burns State Farm team dedicated to providing personalized, attentive service, and it's wonderful to hear that our efforts have made you feel safe, secure, and well-informed. Please don't hesitate to reach out anytime—we’re always here to help!"
Profile photo of Gerard Matheis

Gerard Matheis

February 3, 2026

5  out of  5
rating by Gerard Matheis
"We have been with Peiper-Burns State Farm for over 25 years, and Julie and team have always provided great service for both our home and auto. They are always available and willing to talk and support you through the whole incident and claims process, even after hours and on weekends. We are very appreciative of the whole team!"
We responded:
"Gerard~Thank you so much for your kind words and for being a valued client of Peiper-Burns State Farm for over 25 years! The entire Pieper-Burns State Farm team truly appreciate your trust and loyalty. We're committed to providing exceptional service and support whenever you need us, and it’s wonderful to hear that our efforts have made a positive difference for you. Please don’t hesitate to reach out anytime—we’re always here to help!"
Profile photo of Kimberly Miley

Kimberly Miley

January 28, 2026

5  out of  5
rating by Kimberly Miley
"We appreciate the support of our local insurance agents at Pieper Burns State Farm When we needed to file a total loss claim, Jill followed up to ensure that our claim check made it to us. She was quick to suggest that we use the digital payment when we didn’t receive our check on the 13th day after it had been processed. She made the call to have the claims department reissue the payment. We were a client in need and Jill was there to help us along the way!"
We responded:
"Kim~ Thank you so much for your kind words and for sharing your experience with Jill and our team at Pieper Burns State Farm. We're delighted to hear that we were able to assist you promptly and ensure your claim was handled smoothly. Providing support when you need it most is our top priority, and we're grateful for the opportunity to serve you. Please don't hesitate to reach out if you need anything else in the future!"
Profile photo of Staci Dunn

Staci Dunn

January 16, 2026

5  out of  5
rating by Staci Dunn
"Pieper-Burns State Farm has been a solid choice and my insurance rep for over 30 years! Every interaction has been amazing and they really are like “better than” good neighbors, from minor dings in the windshield from a rock, to bigger ouches, covering the people and things that matter for our family! The team is responsive, caring and outstanding at what they do. They communicate along the way and will hold your hand and walk with you through tough moments! The make recommendations to ensure stability and coverage. Thank you ladies! You are the absolute best!!!"
We responded:
"Oh Staci, thank you so much for the five stars. We give you and your precious family 100 stars because you are so wonderful and kind! We are so happy you are happy with our service. It matters to us. We are glad to help you navigate your insurance world. We think YOU are the absolute best!!! Pieper-Burns State Farm "
Profile photo of Doug Kutzgar

Doug Kutzgar

December 16, 2025

5  out of  5
rating by Doug Kutzgar
"First class service here. Jill has been very helpful in getting our policies organized and online. We have 20+ policies for our company and this is going to be a big time saver"
We responded:
"Thank you for your fantastic review, Doug! We're so glad we could assist in organizing your 20+ policies and save you time. Providing first-class service is our goal, and your feedback means a lot to us. Please feel free to reach out anytime you need further support!"
Profile photo of John Arnholt

John Arnholt

December 5, 2025

5  out of  5
rating by John Arnholt
"In this office, you get quick friendly service. You will get questions answered. If you have an accident, they are very helpful."
We responded:
"Thank you so much for your kind words, John! We're delighted to hear that you experienced quick, friendly service and that our team was able to assist you promptly and effectively. Providing support and clear answers, especially during challenging times like after an accident, is very important to us. We truly appreciate your feedback and look forward to continuing to serve you!"
Profile photo of Christie Pace

Christie Pace

October 29, 2025

5  out of  5
rating by Christie Pace
"They are excellent to work with."
We responded:
"Thank you for your wonderful review, Christie! We're delighted to hear that you found us excellent to work with. Your satisfaction means a lot to our us! We look forward to continuing to serve you!"
Profile photo of Ryan Stenftenagel

Ryan Stenftenagel

October 29, 2025

5  out of  5
rating by Ryan Stenftenagel
"Love working with this branch, everyone is personable, knowledgeable and very experienced to work with!!"
We responded:
"Thank you so much for your kind words Ryan! We're delighted to hear that you enjoy working with our team. Being personable, knowledgeable, and experienced is what we strive for every day to provide the best service possible. We truly appreciate your trust and look forward to continuing to assist you!"