State Farm® Insurance Agent Julie Pieper-Burns
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexandra Chamberlain
March 27, 2025
5
out of
5
rating by Alexandra Chamberlain
"Julie and her team are AMAZING. point blank. I had my first ever claim this week due to a fallen tree branch onto my car and this was by far the easiest, most stress free process I've ever been through. I made one call and one visit for an estimate from a local auto body shop and Julie's team took it from there - I now have my car already slotted for repairs along with a rental car ready for me. I didn't have to go back and forth with anyone, Julie's team took care of everything for me. From this self-employed busy momma of a toddler, I can't say thank you enough to this team."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to make your claims process so easy and stress-free. It's always our goal to provide exceptional service, especially for busy clients like you. Your kind words truly motivate us to keep doing our best. If you ever need anything else in the future, don’t hesitate to reach out. Wishing you and your little one all the best!"
Jessica Kuhn
March 18, 2025
1
out of
5
rating by Jessica Kuhn
"These people have dragged us through hell on our home roof and our barn! They really worked their magic to get out of covering us when we have been paying for it! They are good for nothing! They do not care for their customers. When our roof got damaged they sent two guys out and removed shingles on our roof which led to major water damage confirmed by 3 professional roofing companies ! They all three said the same thing that where they had removed shingles to send in to the lab is where the water damage came from ! Not only did they hang us out to dry and pay for this out of pocket they denied any further accountability for the damages they directly caused! When we had the tornado in haysville at our land the siding was ripped off and our carport was damaged . When I called to file a claim they said we had a load of excuses and weaseled out of it! You will not be happy with these people especially when you need it! Pointless to have them Live and learn I guess They cannot be trusted"
We responded:
"Jessica, I’m sorry to hear that you are feeling frustrated regarding your claims experience. Integrity and honor are core values for us, and we take all client concerns seriously. We strive to ensure that all claims are evaluated fairly and in accordance with the terms of the policy."
William Miller
February 8, 2025
5
out of
5
rating by William Miller
"Very nice staff and when I need to talk to someone about my policy they are there to answer."
We responded:
"Thank you, WIlliam! We are thankful for the 5 Star review and the positive feedback! Please call or stop by the office anytime, we are here to help! We are available six days per week! Take care! "
Victoria Boehman
January 26, 2025
5
out of
5
rating by Victoria Boehman
"Thank you Sarah Vinnedge, Julie Pieper-Burns and the whole State Farm Family. After 20 years with a competitor, we are back! It was a pleasure working with Sarah. She explained our coverage options very well, and we now have a good understanding of all our policies. We are saving money, too! The office location is great, and the business hours are convenient. I would highly recommend State Farm."
We responded:
"Thank you so much for your kind words Victoria! We're thrilled to hear that you had a positive experience working with Sarah and that she was able to help you understand your coverage options. It's fantastic to know that you're saving money as well! We appreciate your feedback on our location and hours, and we look forward to continuing to serve you in the future. Welcome back to Pieper-Burns State Farm! If you have any more questions or need assistance, feel free to reach out anytime!"
Carrie Fuhs
December 6, 2024
5
out of
5
rating by Carrie Fuhs
"Great customer service!"
We responded:
"Thank you, Carrie, for taking the time provide us with your feedback! Great customer service is our #1 priority! We enjoy working with you and your family to meet your insurance needs. Thank you again and Merry Christmas!"
Bruce Rodeck
November 7, 2024
5
out of
5
rating by Bruce Rodeck
"Everything I have questions or concerns, the staff at Pieper-Burns agency has help me with. I am so happy to have such good people working for me especially Jill Weidenbenner to keep my family safe and to have peace of mind. Thank you soooo much to all of you. Happy holidays."
We responded:
"Thank you so much for your kind words Bruce! We're thrilled to hear that you feel a sense of peace of mind with our insurance services. Our team is dedicated to providing the best support and coverage for our clients, and it’s wonderful to know that we’ve met your expectations. If you have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
Kellie Speedy Le Fevre
September 21, 2024
5
out of
5
rating by Kellie Speedy Le Fevre
"Great service and very informative staff. Sarah was willing to work with my schedule and came in early to accommodate me."
We responded:
"Thank you so much for taking the time to leave a positive review about our service. We are thrilled to hear that you had a great experience with us and that our team was able to provide you with excellent service. We understand the importance of flexibility in today's fast-paced world, and we are glad to know that our schedules were able to accommodate your needs. We strive to be as flexible as possible to ensure that our customers can access our services at their convenience."
Jessie Dyer
August 23, 2024
5
out of
5
rating by Jessie Dyer
"I was so relieved to find that they would take care of everything after a recent auto accident. They immediately made me feel better!"
We responded:
"Thank you for your kind review Jessie! At Pieper-Burns State Farm, we strive to provide our customers with a seamless and hassle-free claims experience, and we are delighted that we were able to meet your expectations. Our team works diligently to ensure that claims are processed efficiently and that our customers receive the support they need during what can often be a stressful time. Thank you once again for your kind words, and we look forward to serving you in the future. Pieper-Burns State Farm"
Megan Harris
July 20, 2024
5
out of
5
rating by Megan Harris
"Very helpful and knowledgeable. Quick to respond to questions and concerns clearly, and follow up to make sure everything is okay."
We responded:
"Megan~ Thank you for taking the time to provide your feedback. We strive to provide quick and clear responses to any questions or concerns you may have. The Pieper-Burns State Farm team is dedicated to ensuring your satisfaction, and we always follow up to make sure everything is resolved to your liking. "
Sarah Daum
July 12, 2024
5
out of
5
rating by Sarah Daum
"Julie and her staff has always been there when we needed them. In emergencies and non-emergencies. I know what what ever we need it is taken care of immediately and professionally. She and her staff are very kind and willing to listen. We are extremely happy with her and her staff."
We responded:
"Sarah, thank you so much for your wonderful review! My team and I are committed to providing you with superior service. I too am extremely proud of my team and their ability to assist our policyholder's when they need us most! Thank you for putting your trust in our agency to help with your insurance needs! We appreciate your business!"
Jane Hasenour
June 21, 2024
5
out of
5
rating by Jane Hasenour
"Wonderful staff, always willing to go above and beyond to help with whatever you need... Wouldn't go anywhere else... Been with State Farm for 44 years, never had a complaint with the company or employees..."
We responded:
"Well thank you Jane! 44 years with State Farm is really something. And 37 years with Pieper-Burns State Farm is so great. We thank you for your loyalty and always being so kind to work with! "
